Refunds:
Once an approved return is received and inspected, refunds will be issued to the original payment method within 5-10 business days. Original shipping charges are non-refundable unless the error was ours.
Returns
Due to the custom nature of many of our products, all sales are final on custom printed items, personalized products, and special orders.
We gladly accept returns on eligible non-custom merchandise within 14 days of delivery if the item:
Return Shipping:
Customers are responsible for shipping costs unless the item was damaged, defective, or sent in error.
Shipping Policy:
We are committed to processing and shipping your order as quickly as possible.
Non-Returnable Items:
The following items cannot be returned or exchanged
Custom T-shirts and apparel
Personalized products
Custom logos and design services
Digital downloads and templates
Clearance or sale items
Gift cards
Damaged or Incorrect Orders
If your order arrives damaged, defective,
or incorrect, please contact us within 48 hours of delivery.
included your order number and clear photos of the item so we can
review your claim and provide a replacement or other appropriate solutions.
Process Time
Ready to ship items: 1-3
business days
Custom apparel and printed products:
5-10 business days
Large or bulk orders may require additional production time.
Shipping Confirmation
Once your order ships, you will receive a confirmation email with tracking information
.
Shipping Methods
Orders are shipped through trusted carries such as:
USPS
UPS
FedEx
Delivery
Delivery times are estimates and may vary
due to weather, holidays, or carrier delays.
We are not responsible for delays once the package has been accepted by the shipping carrier.
Incorrect Addresses
Please verify your shipping address before
placing your order. We are not responsible
for orders shipped to an incorrect address provided by the customer.
Lost or Stolen Packages
Once a package is marked as delivered by
the shipping carrier, we are not
responsible for lost or stolen packages.
Customers should contact the shipping
carrier directly to file a claim if necessary.
Thank you for choosing our business. We appreciate your support and look forward to serving you!
